Telehealth at Shelby Counseling Associates

Telehealth offers numerous benefits, including efficiency, flexibility, and convenience. Some of our providers offer telehealth services for both new and existing clients, ensuring accessible care from the comfort of your home.

  1. Eddie Raidt, LPCC

  2. Michelle Keller, LCSW

  3. Karen Miller, LCSW

  4. Sheila Carey Miles, LPCC

Telehealth Requirements

  • Clients must be physically located in Kentucky during all telehealth sessions.

  • Clients must call the office before or after each session to pay co-pays/deductibles. If we do not hear from you, an invoice will be sent the following day.

  • All telehealth sessions are video only and conducted through our HIPAA-compliant platform (links below). These can be saved as bookmarks or favorites for future access.

  • A stable internet connection is required on your chosen device (phone, iPad, tablet, computer, etc.).

  • In-office appointments are always an option—we appreciate advance notice to ensure preparation.

  • A Telehealth Consent Form is required prior to scheduling.

    If you meet the above criteria and would like to schedule an appointment, please call 502-254-8880 or send us an email.

We have transitioned to a new telehealth system through the TherapyNotes Client Portal. Please sign in to your portal and join your session from there. Thank you for your flexibility as we make this improvement.